CS
Cyril S

1 reviews | Active since Jan 2018

08 Jan 2018, 15:45

Blocked Credit Card

Absa decided to close my Credit Card without consulting me first. When I call their customer care line -never mind the long wait on the line, they told me they suspect there was some "sort of *****" going on in my account and I lost them on the line. They failed to see the need to get back to me. Rather, I am left without money since I cannot make transactions in my account. FFS! My rent hasn't even been paid!

0
Replies (1)
Absa
Absa's reply09 Jan 2018, 11:29
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd