Blocked card with no reason and solution

I have been paying off my overdraft for the past year on my Platinum Pro Cheque account while my account was put on hold with no access to it. I was then given a savings flexi card to use.I paid the overdraft in full around the 3rd week of April 2015 and asked for the overdraft facility to be cancelled. It was cancelled. I ordered a new cheque card to start using my account again and it arrived on the 22nd of April. I arrived in the absa bank and I was assisted to activate the card and link the cheque account to the internet banking access . When I arrived at the at my destination I could not log onto my internet banking facility. I had to go back to the bank and inquire. The poor lady who assisted me made around 10 calls being sent from pillar to post trying to find out why the account can't be accessed. After about an hour all we could find out was that the card is scheduled to be closed and I WAS informed about it from some personnel in Cape Town. NO call was made to AT ALL and if it was why would I have deposited R4000 Rands today in an account that is scheduled to be closed. I STILL DONT HAVE ACCESS TO MY ACCOUNT and NO ONE has a CLUE. This is TOTALLY unacceptable.ASSIST PLS