1 reviews | Active since Feb 2011
Blocked card no warning
My card was blocked and i was not notified i used it on uber to purchase a flight and at dinner and everytime it was declined. 3 different payment methods an app online and pop. No call to notify me or sms or email. Initially i thought it was a problem with the app and then online payment system but at dinner i realised the issue was with Virgin. Very disappointed by this service i cant afford to be without a card in this day and age its unacceptable that these things happen without any feedback. There was one seat left on the flight i had to ask someone else to book for me. Ridiculous
Hi there
Thank you for the posting.
We do apologise for the inconvenience caused in this regard.
Kindly email us your account details or ID number to *** for urgent support on this.
Kind regards
The Virgin Money Team
Hi there
Thank you for the posting.
We do apologise for the inconvenience caused in this regard.
Kindly email us your account details or ID number to *** for urgent support on this.
Kind regards
The Virgin Money Team
