KA
Kevin A

1 reviews | Active since Jan 2016

17 Jan 2016, 10:26

Blocked Bank Account

2 years running ABSA has blocked my bank account in January on a weekend (confirmed telephonically on the weekend - due to FICA) - cannot rectify anything until business hours on MONDAY<br> WITHOUT MAKING ANY CONTACT TO INFORM THAT THE ACCOUNT WAS GOING TO BE BLOCKED Took time to set up recurring payments for the year last weekend 1st one did not go through<br> ALL OF THEM HAVE NOW DISAPPEARED <br> No staff member from ABSA has not been in contact utilising ANY FORM OF COMMUNICATION at any stage <br> Mobile no, office no & email are on record <br> PATHETIC SERVICE

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Replies (1)
Absa
Absa's reply18 Jan 2016, 10:12
Official
Hello kmasbury1,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd