BN
Bianca N

1 reviews | Active since Jun 2016

16 Jun 2016, 13:40

Blocked account without NOTICE!!!!!

<p>My account at absa has been blocked for a FICA update without any notice via sms or email or even a phone call. How the hell am I suppose to buy any food for my family on a public holiday. These days we can't keep cash in your wallet with al the crime that is going on. So please tell me absa are you going to buy my kids food?</p> <p>I have never complained about your service but this is ridiculous.</p>

0
Replies (2)
Absa
Absa's reply17 Jun 2016, 08:24
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

BN
Bianca N's update17 Jun 2016, 08:32
Reviewer Update

I phoned the fica department, and sent all the documents to a lady there. That you require to unblock my account. I am asking please try to resolve this as soon as possible. That's the only funds I have available. My account can not be blocked for another day.