Blocked Account

Greetings

I write to you with absolute disgust and great disappointment against your firm (absa). My business account has been blocked without me being informed and after i found out early this year i immediately called the Maponya branch for enquiries and was told that it is blocked because of the arrears of which i understood, and was assured that as soon as it came up to date it will be unlocked.

Funds have been available since yesterday and absa debited all the arrears amount, however the account is still locked and this Zelda person is not available to unclock the damn account. Yesterday i spent almost the whole day at the branch and couldn't get assisted and today i have spent almost 2 hours at the same bank despite getting a call in the morning from Solomon my business banker who alerted me that all was well and the account has been unlocked...

As of now the constants are awaiting Zelda to unlock this account and funny enough she is not answering calls nor responding to emails. Absa is a joke!!! You mean that a company of this magnitude has 1 person assigned to dealing with blocked accounts? I need this sorted asap and failure to do that with result in me closing all my accounts with this banter of a bank.

My details are as follows: - Account number: *** - Cell: ***

Regards Nhlanhla