Blocked account

Documents required for FICA were sent but bank account blocked. My husband wrote out a cash cheque to pay a supplier and the check bounced. No notification or call received from Candice Chetty to advise. On top of that she was extremely rude when he enquired why the account was blocked. This is a business account and it is extremely embarrassing when he cannot pay his clients through no fault of his own. His clients would also lose confidence in him as supplier resulting in him losing money.