LC
Liza C
1 reviews | Active since Oct 2016
28 Aug 2017, 11:49
Blocked account
My cheque account was blocked on Friday afternoon. No notification given. Left all weekend without access to funds. I went into the branch on Saturday and was given a telephone number to contact. After numerous phone calls, with each giving me another story - I am no better off. At one stage I was given a person's name to call. Guess what, she is on maternity leave!!! My debit orders have been returned, amongst others, your own!!! SORT THIS OUT!!!!
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Absa's replyOfficial
28 Aug 2017, 16:29Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply28 Aug 2017, 16:29
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,