SM
Sizomethemba M
1 reviews | Active since Oct 2023
22 Nov 2023, 09:01
Blocked account
I am still waiting for their response, they did call and ask for email address but they didn't sent me any feedback nor reopen my account and I am stucked i want to buy things as its black Friday and the kids needs money to visit home since they done writing but I can't do anything my money is stucked with ABSA....i dont know if it's the 1st time hearing that there are online stockvel.a or what
Helpful (0)
Replies (9)0
Replies (9)
Absa's replyOfficial
22 Nov 2023, 10:18 Dear Sizomethemba Please note the email sent to acknowledge case C-***4 did advise that feedback would be provided by the end of the day today 22 Nov '23. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply22 Nov 2023, 10:18
Official
Dear Sizomethemba Please note the email sent to acknowledge case C-***4 did advise that feedback would be provided by the end of the day today 22 Nov '23. Kind regards, Vanessa Crowe Group Customer Care
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Sizomethemba M's updateReviewer Update
22 Nov 2023, 10:30Thank you will wait for your response
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Sizomethemba M's update22 Nov 2023, 10:30
Reviewer Update
Thank you will wait for your response
Absa's replyOfficial
22 Nov 2023, 14:14Dear Sizomethemba Thank you for taking my call. I have sent the email. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply22 Nov 2023, 14:14
Official
Dear Sizomethemba Thank you for taking my call. I have sent the email. Kind regards, Vanessa Crowe Group Customer Care
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Sizomethemba M's updateReviewer Update
23 Nov 2023, 16:10Like I said I don't know other people who we were playing with them that online stokvel, so we don't have any contract.... Those people who reported me do they have contract? Or did I force them to join the stokvel? No! Nobody was forced.maybe If you can send me the proof of their contract or where I forced them to join I can understand
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Sizomethemba M's update23 Nov 2023, 16:10
Reviewer Update
Like I said I don't know other people who we were playing with them that online stokvel, so we don't have any contract.... Those people who reported me do they have contract? Or did I force them to join the stokvel? No! Nobody was forced.maybe If you can send me the proof of their contract or where I forced them to join I can understand
Absa's replyOfficial
24 Nov 2023, 14:00Dear Sizomethemba I have responded to your email. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply24 Nov 2023, 14:00
Official
Dear Sizomethemba I have responded to your email. Kind regards, Vanessa Crowe Group Customer Care
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Sizomethemba M's updateReviewer Update
24 Nov 2023, 15:32Telling me that I shouldn't have joined the stokvel and complain doesn't help me with anything because no one was forced to join the stokvel and they got their money and mine is blocked I can't use it, I asked their profs and I didn't get any response instead, I was blamed that I joined the stokvel... ABSA is failing me
SM
Sizomethemba M's update24 Nov 2023, 15:32
Reviewer Update
Telling me that I shouldn't have joined the stokvel and complain doesn't help me with anything because no one was forced to join the stokvel and they got their money and mine is blocked I can't use it, I asked their profs and I didn't get any response instead, I was blamed that I joined the stokvel... ABSA is failing me
Absa's replyOfficial
24 Nov 2023, 17:36Dear Sizomethemba I have responded to your email. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply24 Nov 2023, 17:36
Official
Dear Sizomethemba I have responded to your email. Kind regards, Vanessa Crowe Group Customer Care
SM
Sizomethemba M's updateReviewer Update
24 Nov 2023, 18:11There is nothing on my email
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Sizomethemba M's update24 Nov 2023, 18:11
Reviewer Update
There is nothing on my email
Absa's replyOfficial
27 Nov 2023, 13:45Dear Sizomethemba I have arranged for our ***** team to call you regarding the outcome of complaint C-***4 of which closure has already been provided to you. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply27 Nov 2023, 13:45
Official
Dear Sizomethemba I have arranged for our ***** team to call you regarding the outcome of complaint C-***4 of which closure has already been provided to you. Kind regards,Vanessa CroweGroup Customer Care