1 reviews | Active since Jul 2014
Blocked a new card???
I went in to Absa on Saturday and opened a checque account.<br> I left then bank and tried to use my card a few hours later, money had been transferred and refelected according to the internet banking.<br> For some reason it declined, i went back to the branch but they had closed.<br> I tried again at an ATM and said my card had not been activated yet.<br> I waited till this morning thinking that weekend rules may apply.<br> I phone through now and they say it has been blocked??????<br> I'd love to know how on earth this happened since ive never used the friggen thing?<br> And best of all your call center can't assist.<br> Now i have to go in to a branch again with time i do not have to activate it properly as you cannot do your job properly first time?<br> Well played Absa, very happy new customer right here. Just as poor service as FNB.<br> <br> Thank you for showing that as long as the banks are *****ing your money service means nothing.<br> <br>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
