FN
Fiona N

1 reviews | Active since Mar 2020

05 Mar 2021, 11:14

BLOCK CARD, CANCEL ACCOUNT

I have asked numerous times to have my account cancelled. My belongings were ****** and have asked for my card to be blocked and cancelled. Another thing, My father called to say ABSA called him about an overdraft I know nothing of. I do not want the account anymore, There has been alot of ***** going on with it and I dont understand why I am still receiving statements

0
Replies (1)
Absa
Absa's reply05 Mar 2021, 12:31
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***8. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you.  Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd

Best regards,