BLOCK ACCOUNTS-CHANGE BRANCHES-increase instalment

I have different accounts at Absa. I am tree years struggling now with Absa regarding the Fica of my accounts. Information was e-mailed several times by me and even taken into the branch by hand . They even signed that they received it, but still ... Lately the give no notice to provide Fica information by mail or sms. They just block accounts. Always month end !!!! They do except payments into the accounts even take their fees and instalments but you get the surprise only when you want to do payments.<br> They also move my account where ever they want to from Woodlands branch to Brooklyn from Brooklyn to Bronkhorstspruit from Bronkhorstspruit to Menlyn. Without notice I think its ridiculous <br> <br> With a interest increase of .25% my instalment went up from R36635.37 to R42052.61<br> after complaining it went down to R35729.40<br> With next interest increase of .25% my instalment went up from R35729.40 to R47839.55<br> who can afford that.,. <br> May be they must go get tips from FNB and Nedbank.