BJ
Brigitte J
1 reviews | Active since Aug 2022
30 Aug 2022, 11:19
BLOCK ACCOUNT WITHOUT WARNING
Absa blocked my body corporate account without warning. This is the second time. First in March and I had to submit a new application for the account that is with them since 2014. The person that must help me said he will do only 4 a day and he has 44. I will have to wait until he gets to my mail and then only see what is wrong. In the meantime, I have to pay for services. The service and management of the account are pathetic.
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Absa's replyOfficial
30 Aug 2022, 14:33Dear Brigitte Jacobs Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply30 Aug 2022, 14:33
Official
Dear Brigitte Jacobs Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Best regards,