pS
patrick S
1 reviews | Active since May 2012
30 Sept 2020, 13:50
Blithering fools
God forbid for such incompetence and pathetic service from absa. This is their response on the 23rd
Good day Mr. Sucram,
In our conversation yesterday I stated that the matter will be escalated to our IT department, I am working on your query and will provide feedback once it is resolved.
It has been escalated like I indicated in our conversation.
Kind Regards,
Wenzile Masina
And I am still waiting for the blithering fools to close my account and close this matter. I requested this on the 2nd of September so I can not be held responsible for any bank charges if ABSA service is so primitive it makes me puke
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
30 Sept 2020, 17:10Dear Patrick Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***2 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply30 Sept 2020, 17:10
Official
Dear Patrick Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***2 Kind regards,Rezona Louw Group Customer Care
Best regards,