Blatant lies and absolute contempt

Good day,<br> <br> I will not tolerate blatant lies and misleading information. This insult has me left baffled and inveriably ready to cancel my British Airways credit card. <br> <br> Absa sent a debit order notification on 14 November reflecting a new available balance. Each day since, I have phoned the BA call centre only to hear excuses (system is automated and doesn't work on Mondays and Tuesdays) and LIES. On Saturday, I was told it would clear in 3 days. Yesterday, I was told the funds would certainly be available today. <br> <br> This is becoming utterly embarrassing, and words cannot express the frustration and inconvenience caused after transactions have been declined in store. <br> <br> The BA credit card service I pay for is riddled in lies, and I have become disheartened in your service offering. The monthly service charge ought to be refunded. <br> <br> I spoke with the following representatives: <br> <br> Kamlgelo<br> Keabetswe<br> Kgothatso <br> <br> Regards,<br> Callan <br>