FD
Freddie D

1 reviews | Active since Mar 2013

05 Feb 2018, 12:39

Blame shifted to NCR

I have been a customer for more than 30 years. since this morning my credit card has been declining and they give some lame excuse as to why it is done. When I questioned her answer the lady put the phone down in my ear. I am conducting a business but with an attitude like I was given, I would not recommend ABSA to any other person or business. Their profit is the only item they are interested in and the customer is no longer a person but rather just a number. I am surely going to move my business and personal accounts away from this bank.

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Replies (1)
Absa
Absa's reply05 Feb 2018, 16:20
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd