Blacklisted

Good day, My name is Nsovo Mudau. I'm writing this message seeking an assistant, absa bank black listed my name and ID number for ***** and they are saying that I tried to purchase a vehicle with wrongful payslips and bank statements. And I'm only picking this up when I was applying for a credit at capitec Bank. I will appreciate if you can help me, cause my name is ruined for something that I don't know about. I tried to open the case but the police want to see those documents submitted so they can investigate but Absa doesn't want to send them. Please help me clear my name.