Blacklist

I joined an insurance company with Absa for my car. It started started in late 2015. I asked for the paperwork so i can read through it and understand what my car was insured for. I spent 2 months paying but without the paperwork. I then called them to cancel but they double debited me the following month. I went to the bank to try and reverse the money but they told me that they cannot reverse internal debit orders. I asked them to give me their(Insurance company) phone numbers so i can call them straight. I got the number and called this other guy who gave me attitude and told me that he does not know me as i dont appear on their system and hang up. His name is Piet (from Absa Direct). They debited R2400 from my account and i was told the dont know me. Now i owe the credit card, i am not going to pay them until that money is paid back. Now their lawyers are sending me messages requesting me to pay. I aint doing that.