Bitterly disappointed

We arrived at 10am and by 12:47 we hadn't been attended to because there's only one consultant on duty, the on duty consultant also left a gentleman at his workstation who he was supposed to be assisting to go on an hour lunch break, so basically we were left just like that no explanation nothing. Absa bank doesn't respect it's clients it's absolutely ridiculous what is happening at this bank , i am bitterly disappointed...