BILLED INCORRECTLY

OCTOBER 2014 I WAS BILLED INCORECLTY AND I RASIED A COMPLAINED IN October AND TILL TODAY I HAVE NEVER BEEN RE-IMBURSED MY MONEY EVEN THOUGH THE CONSULTANT INCHARGE SAID ABSA was wrong to have taken the money.5 months later I am still waiting for my money. every time I call I get promised that I will be assisted but it has not happened yet.my ref to the case is ***.