1 reviews | Active since Jan 2016

13 Apr 2016, 18:21

Billed inactive account

My account has been inactive for over a year, but I still get statements every month and on those statements I am billed. How do you bill an inactive account? I read the terms and conditions of ABSA, and supposedly an inactive account is closed after 10 weeks if there are no deposits into the account. How long do ABSA plan on keeping this account open?

0
Replies (1)
Absa
Absa's reply14 Apr 2016, 10:58
Official
Hello Ron17,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,