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1 reviews | Active since May 2016

04 Jul 2017, 10:56

Billed for something I did not agree to

<p>I had a look at statment today and I see I been billed for Credit life - something I did not agree to.</p> <p>When I call Absa to cancel the plan I was told I need ot send an email . . Really - I did not agree to this and now I need to send an email....</p> <p>I need someont to call cancel this plan and I want a full refund.</p> <p> </p> <p> </p>

0
Replies (9)
Absa
Absa's reply04 Jul 2017, 14:11
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

's update04 Jul 2017, 14:20
Reviewer Update

HI,

Please call me on ********** 821 so that I have provide details.

Thanks

Absa
Absa's reply04 Jul 2017, 16:29
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

's update04 Jul 2017, 16:34
Reviewer Update

********** 035085

Absa
Absa's reply05 Jul 2017, 09:24
Official

Please use private reply because i am unable to see your details

's update05 Jul 2017, 09:56
Reviewer Update

Can someoen call me damit@!!@!@!@!@!@!@!

Absa
Absa's reply05 Jul 2017, 12:09
Official

Please use private reply because i am unable to see your details

Absa
Absa's reply05 Jul 2017, 16:06
Official

Thank you

's update10 Jul 2017, 11:06
Reviewer Update

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