HB
Herman B

1 reviews | Active since Sept 2019

20 May 2024, 16:20

Biggest wast of time and most useles Bank Ive ever witnessed.

These People are the biggest time waisters i have ever experienced in the past 12 years, they pre approve me for a credit card, they waste a massive amount of time of mine, they get me to send verification documents like 5 times after having spoken to one of their salespersons for almost 2 hours, and they do not even have the slightest bit of decency or courtesy to let me know that even though ive been pre approved they have rejected my application.

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Replies (1)
Absa
Absa's reply21 May 2024, 11:08
Official
Dear Herman
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.  
 
The reference number for your complaint is C-***5.
 
Kind regards,
Vanessa Crowe
Group Customer Care