Biggest mistake taking my business there

Because it's not their first time..I've transferred funds into my account I have clients who resent me proof of payment but it doesn't reflect in my account. My statement hasn't updated in over 5 days making it difficult to manage my business account. Both app and Internet are useless to me at this point and they put you on hold over 45 minutes as if I have free airtime for this waste of my time...I'm so not impressed I would wish the service I'm getting on anyone who values their business. Even after I sent them emails I'm still awaiting their response 5days later while my employee's ask for their salaries.