tM
tasmeeka M

1 reviews | Active since Jul 2014

18 Nov 2020, 14:24

BIGGEST JOKE "SA'S NUMBER ONE BANK"

I wish there was a negative rating. ABSA would be first in line to get it. For a bank to say "SA's nunber one bank" is the biggest ******* i have EVER heard. I have been a business banker with absa for 2 years, i had the option to go with standard bank as i am a private banking client with them, however Absa seemed to offer me more. Biggest mistake of my life. I have had my business banker ( useless facility) changed 6 times, my current banker , Kasthuri who sits at the Umhlanga Ridge office, is as good as a dead doornail, she never ever answers her phone, if she surprises does, she says i will call you back, 2 weeks and i am still awaiting a call back. ABSOLUTELY DISGRACEFUL

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Replies (1)
Absa
Absa's reply18 Nov 2020, 16:13
Official
Dear Tasmeeka, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is  C-***2 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd