tM
tasmeeka M
1 reviews | Active since Jul 2014
18 Nov 2020, 14:24
BIGGEST JOKE "SA'S NUMBER ONE BANK"
I wish there was a negative rating. ABSA would be first in line to get it. For a bank to say "SA's nunber one bank" is the biggest ******* i have EVER heard. I have been a business banker with absa for 2 years, i had the option to go with standard bank as i am a private banking client with them, however Absa seemed to offer me more. Biggest mistake of my life. I have had my business banker ( useless facility) changed 6 times, my current banker , Kasthuri who sits at the Umhlanga Ridge office, is as good as a dead doornail, she never ever answers her phone, if she surprises does, she says i will call you back, 2 weeks and i am still awaiting a call back. ABSOLUTELY DISGRACEFUL
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Replies (1)Absa's replyOfficial
18 Nov 2020, 16:13Dear Tasmeeka, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply18 Nov 2020, 16:13
Official
Dear Tasmeeka, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
