JB
J B

1 reviews | Active since May 2017

16 Jun 2021, 11:44

Beyond fed up with the worst bank on the planet!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I am just trying to understand how the bank is helping the customers during such a difficult time globally?

The bank is aware that most people have lost full income, been relying on insurance companies to pay their bills, still can't find jobs for GOD alone know what reason?

So please explain to me, if you have made an arrangement with the bank that you can only afford to pay R500 but they want R900 from you, how the **** are you helping someone? if I have no income to pay R900 on my credit card back and can only pay R500, you go and cancel the arrangement.??????????????????????You don't ask you tel??

So the bank would rather not want to take any form of money that you can afford to pay back??????? WHERE IS THE LOGIC??????? JESUS HELP US ALL!!

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Replies (1)
Absa
Absa's reply17 Jun 2021, 11:43
Official
Dear Justin, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours.  I look forward to being of service to you. 
 Vanessa Crowe