1 reviews | Active since Jul 2016

19 Oct 2018, 12:27

Beware!!! Unauthorized debit orders with ABSA... ABSA SUCKS!!!

I had an unauthorized debit order that took place last night on my cheque account, R99.00 EXTERNAL UPS NCONNUPS15_3417. Tried to contact ABSA this morning to find out how this was possible. I was holding for over 20mins with no assistance.

Thankfully I reversed the debit order online.

Scary to think how poor ABSA's security is if anyone can arrange a debit order so easily.

Who is to say it wont take place again. ABSA is yet to get back to me to assist me that this will not be repeated.

I have been banking with ABSA since 2006. I no longer have the trust to have my money with them.

Is it not safe to bank with ABSA?

0
Replies (1)
Absa
Absa's reply19 Oct 2018, 14:19
Official

Dear Mr Prinsloo

Thank you for bringing this matter to our attention.

We sincerely apologise on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards

Daphne Le Grange