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Sonja V

1 reviews | Active since Mar 2009

02 Dec 2015, 11:53

Beware of this before deciding on ABSA

ABSA is making their money by debiting small amounts onto your account, that will not arose suspicion on your side. We picked it up and when my husband complaint, he was advised it was for an overdraft. We do not have an overdraft. I have now lodge a complaint on Hellopeter twice and they are just ignoring us. We have been with ABSA for more than 20 years!!! We have a gold cheque card with them with a big credit balance. We also have a home loan with them. This is in so many ways wrong, ethical and legally. I will be going to the ombudsman as well. People check your accounts at lease once a month, because this can happen to you as well.

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Replies (1)
Absa
Absa's reply02 Dec 2015, 14:06
Official
Hello wimkayla,

Dear Customer

As per request from your Husband.

Laurell Billings has sent you the outcome of the complaint to your fnb email address.

She has also provided you with the next steps to follow should you not be satisfied with the outcome.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd