Beware of ABSA chat wallet 🤬😡
Received a cash send for an emergency on the 19/05/24 and til today I can’t make a withdrawal because of this chat wallet. Not the consultants also not knowing how to deal with this. Iv called the bank numerous times and now it has just become an inconvenience and irritation. I was told I would be called back with a solution and til now my issue is not resolved. ABSA this is so disappointing 😪😪😪I even have to bother the person that sent the money to call you but still…same 🚮
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Absa's replyOfficial
21 May 2024, 09:01Dear Refilwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's reply21 May 2024, 09:01
Official
Dear Refilwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw