DS
Darryn S
1 reviews | Active since Feb 2019
13 Aug 2019, 10:32
Better on paper!
After coming to a verbal agreement fot my loan to be debited in the 25th of EVERY MONTH, ABSA dont do what they agree too. Now at the end of this month i will be double debited however, this was not my error. Even trying to explain this to a consultant is pointless because all they're doing is reading to you over the phone whatever script is infront of them! I have been banking with ABSA for my entire life and now this happens and it really makes a person think twice!
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Replies (4)
Absa's replyOfficial
13 Aug 2019, 15:01 Dear I am Nthabiseng and I will be facilitating your case. Please use the following reference number .This confirms that an incident has been logged. I will update you on the matter once feedback has been received. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply13 Aug 2019, 15:01
Official
Dear I am Nthabiseng and I will be facilitating your case. Please use the following reference number .This confirms that an incident has been logged. I will update you on the matter once feedback has been received. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's replyOfficial
13 Aug 2019, 15:02 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply13 Aug 2019, 15:02
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Best regards,
DS
Darryn S's updateReviewer Update
14 Aug 2019, 20:06***
DS
Darryn S's update14 Aug 2019, 20:06
Reviewer Update
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Absa's replyOfficial
15 Aug 2019, 16:55 Dear Darryn, I am Nthabiseng and I will be facilitating your case. Please use the following reference number C-***3.This confirms that an incident has been logged. I will update you on the matter once feedback has been received. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply15 Aug 2019, 16:55
Official
Dear Darryn, I am Nthabiseng and I will be facilitating your case. Please use the following reference number C-***3.This confirms that an incident has been logged. I will update you on the matter once feedback has been received. My email address is *** or you can reach me on *** if you need any further details.
Best regards,