1 reviews | Active since Aug 2010
I have been a loyal customer with ABSA for many years and received good service from them. My financial situation has improved quite a bit and I am now looking at my finances from a different angle and see where I can save.
I called Absa credit card division today to asked for a better interest rate on my credit card. I was refused stating that 19% (my current rate) is the best they can do. According to the Absa website, personlised rates are offered. 19% is not personalised? I said that I was now forced to go shop around. I was told to do so by the consultant on the phone.
I app**** online at FNB and Standard Bank. Nedbank's online application was just too painful.
FNB's offer was 14,5% interest rate (ref: ********** ********** ) at R48 per month including rewards Standard Bank was 20.5% interest rate (ref:tb-38mlf) at R50.44 per month
I will definitely be exploring FNB's offer and move my banking (loan, credit cards, cheque accounts)
Absa, are you willing to match?
Regards Richard
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
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