CS
Celvano S

1 reviews | Active since Jan 2015

24 Mar 2016, 18:53

Best Service Ever

I had a complaint with regards to FICA on my account. No one else could assist me. Yolandie the branch manager from Newtown Junction really went the extra mile where she would call me every hour to update me on the situation. She even went that far to keep the branch open an hour after the closing time. If Absa had more staff like Yolandie Absa would be a great bank.

0
Replies (1)
Absa
Absa's reply29 Mar 2016, 10:05
Official
Hello celvanoss,

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd