RP
Renata P

1 reviews | Active since Oct 2015

28 Jul 2017, 07:23

Best Service

<p>There was an amount that was transferred to my account and I didn't understand where it came from. I called the call centre on the 26/07/2017 and spoke to an agent by the name of Jonathan Ryan. He is very well spoken and very professional. Within a few minutes he gave me an answer and everything was sorted out. He is truly an amazing agent and ABSA is very lucky so have someone like him. Jonathan should train his colleagues to be like him when assisting clients on calls as I’m sure ABSA will have the best, well rated call centre if everyone is LIKE him. I hope this compliment will reach him. WELL DONE JONATHAN.</p>

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Replies (1)
Absa
Absa's reply28 Jul 2017, 09:20
Official

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.


Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd