1 reviews | Active since May 2009

21 Nov 2018, 07:38

Best Customer Service

Yesterday I went to an Absa branch to cancel insurance on a loan I wasn't very happy with. I must say, even though they can improve some of their processes the customer service is the best. The bank was quite busy since it was peak hour but I was still helped and on my way again within 15 mins.

0
Replies (1)
Absa
Absa's reply21 Nov 2018, 14:12
Official
Dear Client

 It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
 
Regards
 Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd


Best regards,