1 reviews | Active since Jan 2014
Best client service from Karen and Chantal
I tried to avoid visiting the bank during COVID, but unfortunately sometimes it is not possible and you have to go in to the branch to solve certain problems. About a month ago I went to open a interest bearing account for one of my tenants. Karen attended to me and she was absolute excellent. This lady is extremely helpful and very knowledgeable of all products. I had to take some action about certain accounts and I got a phone call from her yesterday reminding me about it!.. Needless to say I completely forgot about it. What a blessing she called.
Another great asset the bank has is Chantal Brown. She is also very helpful and has all the patience in the world to deal with a client when you need help. On this specific day she help me to change my password and my husband went to the bank about 2 days later and she helped him as well.
Both these 2 ladies are excellent in their work and skills to deal with clients. It is such a pleasure to go the the bank and get such excellent help and service.
Thank you Karen and Chantal! You are very much appreciated.
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Daphne Le Grange
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Daphne Le Grange
