RM
Rui M

1 reviews | Active since Jan 2014

30 Mar 2021, 16:30

Best client service from Karen and Chantal

I tried to avoid visiting the bank during COVID, but unfortunately sometimes it is not possible and you have to go in to the branch to solve certain problems. About a month ago I went to open a interest bearing account for one of my tenants. Karen attended to me and she was absolute excellent. This lady is extremely helpful and very knowledgeable of all products. I had to take some action about certain accounts and I got a phone call from her yesterday reminding me about it!.. Needless to say I completely forgot about it. What a blessing she called.

Another great asset the bank has is Chantal Brown. She is also very helpful and has all the patience in the world to deal with a client when you need help. On this specific day she help me to change my password and my husband went to the bank about 2 days later and she helped him as well.

Both these 2 ladies are excellent in their work and skills to deal with clients. It is such a pleasure to go the the bank and get such excellent help and service.

Thank you Karen and Chantal! You are very much appreciated.

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Replies (1)
Absa
Absa's reply31 Mar 2021, 12:06
Official
Dear Rui, 
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.  Regards 
Daphne Le Grange