Below Zero Service

<p>So, me and my wife app**** for a homeloan in a new development area with absa online. Few days passed and then i called their call centre to get a status update. Surprisingly the lady that assisted me said our application was declined due to the fact that we do not bank with ABSA.</p> <p>My question is why does ABSA waste people's time if they know from the start that they will decline the application due to people not banking with them? Why accept external applications to start with. Our time was wasted and they made unnecessary enquiries on our credit profiles. What a waste!</p>