PR
Phanuel R
1 reviews | Active since Jun 2020
04 Jun 2020, 07:08
Being ****** by absa bank
I am an Absa Bank customer for more than 10 years, a year ago I was advised to move from savings account to cheq account, and that it will cost me R109. 00 a month for atm withdrawals, debit orders, and other service, since then absa Bank keep on charging me another R150. 00 a month called admin fee, and that was never explained to me. Being ****** by the bank
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Absa's replyOfficial
04 Jun 2020, 11:49Dear Phanuel, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply04 Jun 2020, 11:49
Official
Dear Phanuel, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,