Being Pushed Around!

Item: Absa
Rating: 1
Author: Terence G

I have been trying to apply for a credit card for a few years with Absa. I sent a long email last year and was told that I have a credit card from the past, I was the secondary card holder of this card from my ex girlfreind. Saw I am not liable for the account. Secondly they say I am in debt review when I am not and have a clear credit record.

Are you willing to help or not Absa?

Helpful (0)

Replies (1)

Absa's replyOfficial

02 Aug 2021, 22:03

Dear Terence Govender

Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***7.

Kind Regards

Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care

Best regards,

Absa's reply02 Aug 2021, 22:03

Official

Best regards,

Being Pushed Around!

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