MM
Mthokozisi M
1 reviews | Active since Jun 2016
21 Oct 2017, 10:59
Being Inconvinieced
Thursday a cash send was sent to me because I had an emergency to do but the ATM didn't dispense the amount now I had to borrow money because the query that has been logged it's taking long the Twitter people are also not helping when am I going to get my money with interest and not that I am considering canceling my bank account with you
Helpful (0)
Replies (9)0
Replies (9)
Absa's replyOfficial
23 Oct 2017, 13:21Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply23 Oct 2017, 13:21
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
MM
Mthokozisi M's updateReviewer Update
12 Nov 2017, 10:49How long is it going to take because I have been waiting????
MM
Mthokozisi M's update12 Nov 2017, 10:49
Reviewer Update
How long is it going to take because I have been waiting????
MM
Mthokozisi M's updateReviewer Update
04 Dec 2017, 19:16AM I EVER GOING TO GET MY MONEY BACK ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
MM
Mthokozisi M's update04 Dec 2017, 19:16
Reviewer Update
AM I EVER GOING TO GET MY MONEY BACK ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
Absa's replyOfficial
06 Dec 2017, 14:04Dear Customer
Please provide me with your ID number and contact details together with more details of cash send transaction in order for me to assist you further.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply06 Dec 2017, 14:04
Official
Dear Customer
Please provide me with your ID number and contact details together with more details of cash send transaction in order for me to assist you further.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
MM
Mthokozisi M's updateReviewer Update
06 Dec 2017, 15:29Query was logged before and details were provided the case number is ********** and a cash send was done to **********
MM
Mthokozisi M's update06 Dec 2017, 15:29
Reviewer Update
Query was logged before and details were provided the case number is ********** and a cash send was done to **********
Absa's replyOfficial
07 Dec 2017, 11:21Dear Customer
Please provide me with your ID number and contact details together with more details of cash send transaction in order for me to assist you further.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply07 Dec 2017, 11:21
Official
Dear Customer
Please provide me with your ID number and contact details together with more details of cash send transaction in order for me to assist you further.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
MM
Mthokozisi M's updateReviewer Update
11 Dec 2017, 19:10ID ***
contact details ***
cash send was sent to me because I had an emergency to do but the ATM didn't dispense the amount now I had to borrow money because the query that has been logged it's taking long the Twitter people are also not helping when am I going to get my money with interest and not that I am considering canceling my bank account with you
MM
Mthokozisi M's update11 Dec 2017, 19:10
Reviewer Update
ID ***
contact details ***
cash send was sent to me because I had an emergency to do but the ATM didn't dispense the amount now I had to borrow money because the query that has been logged it's taking long the Twitter people are also not helping when am I going to get my money with interest and not that I am considering canceling my bank account with you
MM
Mthokozisi M's updateReviewer Update
11 Dec 2017, 19:14my email address is ***
MM
Mthokozisi M's update11 Dec 2017, 19:14
Reviewer Update
my email address is ***
MM
Mthokozisi M's updateReviewer Update
11 Jan 2018, 09:14Its safe and fair to say all platform were given enough chance to resolve my query, I wouldn't feel bad now for sending an email to the CEO Maria Ramos and if she is not back in the office Charlene letch or Alison botha would gladly direct me to the person who will be able to assist me
MM
Mthokozisi M's update11 Jan 2018, 09:14
Reviewer Update
Its safe and fair to say all platform were given enough chance to resolve my query, I wouldn't feel bad now for sending an email to the CEO Maria Ramos and if she is not back in the office Charlene letch or Alison botha would gladly direct me to the person who will be able to assist me