1 reviews | Active since Sept 2015
Being charged again by Absa excessively.
<p>An amount of R301.30 was just deducted from my cheque account. And apparently it is for internet banking transactions that took place between 1 Sep and 30 Sep 2016. I went the absa branch in Westgate to get a charges statement and the charges statement state that my charges are actually lower than R100, so how do you people get to R300? It's insane. The same thing happened last month and I tried closing this account on 23/09/2016 at roodeport branch because my Personal Loan debit order had to go off on 20/07/2016 and I am told I can't close the account because I have to pay charges for September which is R718.37.</p> <p> </p> <p>I need someone who is clued up to explain to me how could this happen. </p> <p>I am not available during working hours because I am at work, so do not attempt to call me, however you can contact me via e-mail, ********** <p> </p> <p>Regards</p> <p>Tshepo Makwala</p>
Thank you for bringing this matter to our attention. We will investigate the matter and one of our resolution agents will contact you once the matter has been resolved..
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and one of our resolution agents will contact you once the matter has been resolved..
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Good day, I have just received an e-mail from you people informing me that this case has been closed, no contact has been made to me and this matter has not been resolved. How can you close if you have not even tried to resolve and if you have then please tell me what am I being charged for.
Note: I am not available telephonically during working hours, please communicate with me via e-mail.
If you don't get back to me on this, I will escalate this complaint.
Good day, I have just received an e-mail from you people informing me that this case has been closed, no contact has been made to me and this matter has not been resolved. How can you close if you have not even tried to resolve and if you have then please tell me what am I being charged for.
Note: I am not available telephonically during working hours, please communicate with me via e-mail.
If you don't get back to me on this, I will escalate this complaint.
