RR
Rina R
1 reviews | Active since Nov 2020
06 Nov 2022, 16:02
Begrafnis dekking van Absa
Absa offer n R5000 begrafnis dekking vir mense wat by hulle bank. Toe my Ma . .amper 5 jaar terug oorlede is het ek na hulle toe gegaan om die geld op te eis. Ek het bewyse gegee dat ons haar begrawe he . . .als uit my en my man se sakke uit niemand wou of kon ons help met die begrafnis nie. Hulle het gese as daar nog brors of sisters is moet hul toestemming gee sodat ons die geld kan kry. My broer is intussen oorlede en my suster is vervreemd so . . . .nou het ons tot vandag nog geen geld van Absa ontvang nie.. . . . ..
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Replies (2)
Absa's replyOfficial
07 Nov 2022, 09:21Dear Rina Roos Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa's reply07 Nov 2022, 09:21
Official
Dear Rina Roos Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
09 Nov 2022, 12:40Dear Rina Roos
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***5.
Kindly provide our office with the account or ID number of your mother to ensure effective and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***5.
Kindly provide our office with the account or ID number of your mother to ensure effective and feedback.
Kind regards,Group Customer CareRezona Louw
Absa's reply09 Nov 2022, 12:40
Official
Dear Rina Roos
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***5.
Kindly provide our office with the account or ID number of your mother to ensure effective and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***5.
Kindly provide our office with the account or ID number of your mother to ensure effective and feedback.
Kind regards,Group Customer CareRezona Louw