BH
Byron H
1 reviews | Active since Oct 2023
13 Oct 2023, 11:40
Begging you to do business!
Step Up Guys! ABSA never calls customers back. I'm trying to move my account from Nedbank because of service, but the level expereinced from ABSA seems to be the same if not worse! Your agent went 90% through my application, experienced system issues, and said I'll call you back. This was @ 09:02 . Obviosly we just moved along swiftly to the next customer.
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Absa's replyOfficial
13 Oct 2023, 15:12 Dear Byron Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply13 Oct 2023, 15:12
Official
Dear Byron Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Vanessa CroweGroup Customer Care