Been waiting 7 months for the Frogot Password on the Virgin Money website to be sorted out

<p>Hi HelloPeter</p> <p> </p> <p>As the subject mentions I've been waiting 7 month now for the Frrgot Password functionality to be resolved, and been sending numerous emails and calls, my latest call was on Sat the 07/01/2017 to a lady, which cost me +-R40 and the lady said Virgin Money would get back to me via email or phone on the 09/01/2017 and I'm still waiting for my email or call.</p> <p> </p> <p>VirginMoney when you get this message please give me a call as I would like to close my Virgin Money CC at the end of Jan, as this kind of service is totally unacceptable.</p> <p> </p> <p>Kind Regards,</p> <p> </p> <p>Tim Kruger</p>