BEEN TRYING TO CANCEL HOME INSURANCE FOR A MONTH

I HAVE BEEN TRYING TO CANCEL OUR HOME INSURANCE WITH ABSA (STRUCTURE) FOR OVER A MONTH AND STILL NO SUCCESS. WE HAVE CHANGED PROVIDERS (DUE TO ABSA'S BAD SERVICE IN THE PAST). I HAVE SUBMITTED COUNTLESS EMAILS AND DOCUMENTS. THE LATEST EMAIL WAS SENT ON THE 10TH SEPTEMBER AND STILL NO RESPONSE FROM ABSA. SHOCKING SERVICE - JUST CANCEL THE INSURANCE AS OUR NEW POLICY IS ALREADY IN PLACE!!!!! ON THE PLUS SIDE MAKES ME HAPPY I AM MOVING AWAY FROM ABSA INSURANCE.