Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***7.
Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards, Russell Edwards Customer Value Management
Best regards,
Absa's reply20 Nov 2023, 09:13
Official
Dear Phindile Mvulane,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***7.
Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards, Russell Edwards Customer Value Management