Beacon Bay branch never again

<p>On 2017-01-12 I had to get a certified copy of my ID document, and having the copy in my hand together with the original ID document, I went to Absa in Beacon Bay for help. The lady at Enquiries told me they don't do certifications, so I left. Afterwards I contacted a friend who is a senior employee at the same bank group, and she confirmed that unless I didn't have the original document with me, there was no reason for them not to help me. So thank you very much, Beacon Bay. Your new slogan should be the exact opposite of FNB's... how can we NOT help you. Happy hunting.</p>