SN
Sylvia N
1 reviews | Active since Nov 2018
08 Jan 2025, 12:36
Be careful of using Absa Bank
Be very careful of Absa Bank, I have cancelled the credit life insurance how many times and once again they deducted the insurance on 2 January 2025. They did the same with my vehicle insurance, double check your insurances that you did not ask for or cancelled.
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Absa's replyOfficial
08 Jan 2025, 13:26Dear Sylvia Nortje Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's reply08 Jan 2025, 13:26
Official
Dear Sylvia Nortje Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw