Battled Opening an Account

Opening a new account has been nothing but a nightmare. After being fed different information from various consultants, i went in to the branch to hand in my documents as my account was not yet active. This was already a stress as I need my salary paid into that account. After what was 1.5 hours long, i was told its all done i must wait an hour. On checking, I still cannot send money to my account or access it online despite being registered. On calling I was advised the account is inactive and I must go to the branch again. I work for a living and cant drop everything to run in to the branch over and over. How can this be so difficult?