1 reviews | Active since Apr 2010
Barclays Card - Approved Received - Almost 2 Weeks Not Activated
<p>Hi there,</p> <p> </p> <p>I am putting this post up as not satisfied with the type of service i have been receiving from the Barclays Card Division of Absa Credit Cards.</p> <p> </p> <p>I app**** for a Barclays card on almost 2 weeks ago. Outcome: Approved, received my card via CCD Couriers on the 31/03/2017. My original documents has been uploaded infront of my eyes by the couriers and originals taken as well.</p> <p> </p> <p>Called Absa Credit card vision numourous times since then and got the matter escalated which was rejected due to the proof of address supp**** being dark, unfortunately this is out of my hands as it is a legal Markhams statement. </p> <p> </p> <p>Spoken to a Mr Maligan Jaftha and few other consultants who was very kind and provided updates but the end result here no action and no answer of why my card is still on a block and not activated. I emailed a copy of the Markhams statement to ********** and ********** after receiving sms to resend a clear copy which scanned so cannot get more clear than that.</p> <p> </p> <p>Called again this morning was informed that Mr Maligan Jeftha had escalated my document through to the appropiate team and awaiting feedback by end of COB today.</p> <p> </p> <p>Today the 11/04/2017 and no card activate this is really disappointing guys come one make this right and have my stuff activated and communicate with me why must i call you every day since receiving the card ?</p> <p> </p> <p>Regards,</p> <p> </p> <p>Mr T Naicker</p> <p> ********** 580</p> **********
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Hi there,
I have received an email after lunch indicating that the card is now activated. I then followed the mobile instruction and assigned security pin on the card etc.
Please can you confirm if the card is actually active now as i do not see the account come up on my Absa Internet banking profile...
Many thanks for those who have assited and special thanks to Mr Maligan Jeftha. :-)
Hi there,
I have received an email after lunch indicating that the card is now activated. I then followed the mobile instruction and assigned security pin on the card etc.
Please can you confirm if the card is actually active now as i do not see the account come up on my Absa Internet banking profile...
Many thanks for those who have assited and special thanks to Mr Maligan Jeftha. :-)
Will do
Will do
Hi there,
Spoke to soon, still a problem.
This is the email i received from Barclays / Absa on the 11th.
Absa Credit Card
Apr 11 (2 days ago)
to me
Barclays Card
New Applications/
Call Centre/Inbelsentrum:
***
Dear Mr / Mnr T NAICKER
Application number ********** ********** 1638
Congratulations! Your Barclays credit card has been approved. You can activate your Pin within 24 hours by dialling ***(option 5) or visiting your nearest Absa branch.
Kind Regards,
The Card Team
Important Notice:
Absa is an Authorised Financial Services Provider and Registered Credit Provider, registration number: NCRCP7. This e-mail and any files transmitted with it may contain information that is confidential, privileged or otherwise protected from disclosure. If you are not an intended recipient of this e-mail, do not duplicate or redistribute it by any means. Please delete it and any attachments and notify the sender that you have received it in error. Unless specifically indicated, this e-mail is not an offer to buy or sell or a solicitation to buy or sell any securities, investment products or other financial product or service, an official confirmation of any transaction, or an official statement of Absa. Any views or opinions presented are solely those of the author and do not necessarily represent those of Absa. This e-mail is subject to terms available at the following link: http://www.absa.co.za/ disclaimer. The Disclaimer forms part of the content of this email. If you are unable to access the Disclaimer, send a blank e-mail to ********** and we will send you a copy of the Disclaimer. By messaging with Absa you consent to the foregoing. By emailing Absa you consent to the terms herein. This email may relate to or be sent from other members of the Absa Group.
Hi there,
Spoke to soon, still a problem.
This is the email i received from Barclays / Absa on the 11th.
Absa Credit Card
Apr 11 (2 days ago)
to me
Barclays Card
New Applications/
Call Centre/Inbelsentrum:
***
Dear Mr / Mnr T NAICKER
Application number ********** ********** 1638
Congratulations! Your Barclays credit card has been approved. You can activate your Pin within 24 hours by dialling ***(option 5) or visiting your nearest Absa branch.
Kind Regards,
The Card Team
Important Notice:
Absa is an Authorised Financial Services Provider and Registered Credit Provider, registration number: NCRCP7. This e-mail and any files transmitted with it may contain information that is confidential, privileged or otherwise protected from disclosure. If you are not an intended recipient of this e-mail, do not duplicate or redistribute it by any means. Please delete it and any attachments and notify the sender that you have received it in error. Unless specifically indicated, this e-mail is not an offer to buy or sell or a solicitation to buy or sell any securities, investment products or other financial product or service, an official confirmation of any transaction, or an official statement of Absa. Any views or opinions presented are solely those of the author and do not necessarily represent those of Absa. This e-mail is subject to terms available at the following link: http://www.absa.co.za/ disclaimer. The Disclaimer forms part of the content of this email. If you are unable to access the Disclaimer, send a blank e-mail to ********** and we will send you a copy of the Disclaimer. By messaging with Absa you consent to the foregoing. By emailing Absa you consent to the terms herein. This email may relate to or be sent from other members of the Absa Group.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd