Barclay credit card

<p>A few days I app**** for a Barclay credit card Quote was sent an I accepted, I sent through my required documentation on 3 occasions , I called a few days later to follow up the consultant received my documents I received on those occasions. The next day I called again stating that there's a hold an they need my documents the service I received was utterly pathetic. On the 8th of February 2017 I received the card the courier mentioned that I don't need to provide any documents cause there isn't any outstanding. The next day I headed out to the branch to get the card activated because I needed a pin , the agent helped me called in to find that there's documents out standing , now this service is utterly poor an wasted my time. I need a explanation for this cause clearly the consultants that was hired can not do so.</p>